German Conversational Chat Dataset for Telecom Domain
This text dataset consists of chats between two native German people on diverse topics, specifically tailored to the Telecom domain.
Category
Text-based conversational dataset
Total volume
12K+ chats
Last Updated
Jun 2024
Number of participants
200 people
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About This OTS Dataset
Introduction
The dataset comprises over 12,000 chat conversations, each focusing on specific Telecom related topics. Each conversation provides a detailed interaction between a call center agent and a customer, capturing real-life scenarios and language nuances.
Topic Diversity
The chat dataset covers a wide range of conversations on Telecom topics, ensuring that the dataset is comprehensive and relevant for training and fine-tuning models for various Telecom use cases. It offers diversity in terms of conversation topics, chat types, and outcomes, including both inbound and outbound chats with positive, neutral, and negative outcomes.
Language Variety & Nuances
The conversations in this dataset capture the diverse language styles and expressions prevalent in German Telecom interactions. This diversity ensures the dataset accurately represents the language used by German speakers in Telecom contexts.
The dataset encompasses a wide array of language elements, including:
This linguistic authenticity ensures that the dataset equips researchers and developers with a comprehensive understanding of the intricate language patterns, cultural references, and communication styles inherent to German Telecom interactions.
Conversational Flow and Interaction Types
The dataset includes a broad range of conversations, from simple inquiries to detailed discussions, capturing the dynamic nature of Telecom customer-agent interactions.
Each of these conversations contains various aspects of conversation flow like:
This structured and varied conversational flow enables the creation of advanced NLP models that can effectively manage and respond to a wide range of customer service scenarios.
Data Format and Structure
The dataset is available in JSON, CSV, and TXT formats, with each conversation containing attributes like participant identifiers and chat messages, designed to be easily accessible and compatible with popular NLP frameworks.
Usage and Application
This dataset is useful for various applications in NLP and conversational AI, including:
Secure and Ethical Collection
Updates and Customization
The dataset is regularly updated with new chat data. Customization options are available to meet specific needs, including:
License
This German Conversational Chat Dataset for Telecom is created by FutureBeeAI and is available for commercial use.
Use Cases
![Use of conversational chat dataset in Chatbot](/_next/image?url=https%3A%2F%2Ffb-store.s3.ap-south-1.amazonaws.com%2FDatasets%2FConversation%2BText%2Bchat%2FUsecase%2FChat_bot.webp&w=384&q=75)
Chatbot
![Use of conversational chat dataset in Text Recognition](/_next/image?url=https%3A%2F%2Ffb-store.s3.ap-south-1.amazonaws.com%2FDatasets%2FConversation%2BText%2Bchat%2FUsecase%2FText_Recognition.webp&w=384&q=75)
Text Recognition
![Use of conversational chat dataset in Text Analytics](/_next/image?url=https%3A%2F%2Ffb-store.s3.ap-south-1.amazonaws.com%2FDatasets%2FConversation%2BText%2Bchat%2FUsecase%2FText_Analytics.webp&w=384&q=75)
Text Analysis
![Use of conversational chat dataset in Text Prediction](/_next/image?url=https%3A%2F%2Ffb-store.s3.ap-south-1.amazonaws.com%2FDatasets%2FConversation%2BText%2Bchat%2FUsecase%2FText_Prediction.webp&w=384&q=75)
Text Prediction
![Use of conversational chat dataset in Smart Assistant](/_next/image?url=https%3A%2F%2Ffb-store.s3.ap-south-1.amazonaws.com%2FDatasets%2FConversation%2BText%2Bchat%2FUsecase%2FSmart_Assistants.webp&w=384&q=75)
Smart Assistants
Dataset Sample(s)
Samples will be available soon!
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Dataset Details
Dataset type
Telecom Chats
Volume
12K+ chats
Media type
Text
Language
German
Topics
100+
File Details
Number of thread
50-150
Word count
300-700 words
Format
JSON, TXT, CSV
Annotation
NA
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