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English (UK) Call Center Speech Dataset for Real Estate

The audio dataset comprises call center conversations for the Real Estate domain, featuring native English speakers from UK. It includes speech data, detailed metadata and accurate transcriptions.

Total Volume

30 Speech Hours

Last updated

Jun 2024

Number of participants

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English (UK) call center audio recording for Realestate industry

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About this Off-the-shelf Speech Dataset

Introduction

Welcome to the UK English Call Center Speech Dataset for the Real Estate domain designed to enhance the development of call center speech recognition models specifically for the Real Estate industry. This dataset is meticulously curated to support advanced speech recognition, natural language processing, conversational AI, and generative voice AI algorithms.

Speech Data:

This training dataset comprises 30 Hours of call center audio recordings covering various topics and scenarios related to the Real Estate domain, designed to build robust and accurate customer service speech technology.

•Participant Diversity:

•

Speakers: 60 expert native UK English speakers from the FutureBeeAI Community.

•

Regions: Different regions of United Kingdom, ensuring a balanced representation of UK accents, dialects, and demographics.

•

Participant Profile: Participants range from 18 to 70 years old, representing both males and females in a 60:40 ratio, respectively.

•Recording Details:

•

Conversation Nature: Unscripted and spontaneous conversations between call center agents and customers.

•

Call Duration: Average duration of 5 to 15 minutes per call.

•

Formats: WAV format with stereo channels, a bit depth of 16 bits, and a sample rate of 8 and 16 kHz.

•

Environment: Without background noise and without echo.

Topic Diversity

This dataset offers a diverse range of conversation topics, call types, and outcomes, including both inbound and outbound calls with positive, neutral, and negative outcomes.

•Inbound Calls:

•Property Inquiry

•Rental Property Search & Availability

•Renovation Inquiries

•Property Features & Amenities Inquiry

•Investment Property Analysis & Advice

•Property History & Ownership Details, and many more

•Outbound Calls:

•New Property Listing Update

•Post Purchase Follow-ups

•Investment Opportunities & Property Recommendations

•Property Value Updates

•Customer Satisfaction Surveys, and many more

This extensive coverage ensures the dataset includes realistic call center scenarios, which is essential for developing effective customer support speech recognition models.

Transcription

To facilitate your workflow, the dataset includes manual verbatim transcriptions of each call center audio file in JSON format. These transcriptions feature:

•

Speaker-wise Segmentation: Time-coded segments for both agents and customers.

•

Non-Speech Labels: Tags and labels for non-speech elements.

•

Word Error Rate: Word error rate is less than 5% thanks to the dual layer of QA.

These ready-to-use transcriptions accelerate the development of the Real Estate domain call center conversational AI and ASR models for the UK English language.

Metadata

The dataset provides comprehensive metadata for each conversation and participant:

•

Participant Metadata: Unique identifier, age, gender, country, state, district, accent and dialect.

•

Conversation Metadata: Domain, topic, call type, outcome/sentiment, bit depth, and sample rate.

This metadata is a powerful tool for understanding and characterizing the data, enabling informed decision-making in the development of UK English call center speech recognition models.

Usage and Applications

This dataset can be used for various applications in the fields of speech recognition, natural language processing, and conversational AI, specifically tailored to the Real Estate domain. Potential use cases include:

•

Speech Recognition Models: Training and fine-tuning speech recognition models for UK English.

•

Speech Analytics Models: Building speech analytics models to extract insights, identify patterns, and glean valuable information from customer conversation, enables data-driven decision-making and process optimization within the Real Estate sector.

•

Smart Assistants and Chatbots: Developing conversational agents and virtual assistants for customer service in the Real Estate industries.

•

Sentiment Analysis: Analyzing customer sentiment and improving customer experience based on call center interactions.

•

Generative AI: Training generative AI models capable of generating human-like responses, summaries, or content tailored to the Real Estate domain.

Secure and Ethical Collection

•Our proprietary data collection and transcription platform, “Yugo” was used throughout the process of this dataset creation.

•Throughout the data collection process, the data remained within our secure platform and did not leave our environment, ensuring data security and confidentiality.

•The data collection process adhered to strict ethical guidelines, ensuring the privacy and consent of all participants.

•It does not include any personally identifiable information about any participant, which makes the dataset safe to use.

•The dataset does not contain any copyrighted content.

Updates and Customization

Understanding the importance of diverse environments for robust ASR models, our call center voice dataset is regularly updated with new audio data captured in various real-world conditions.

•Customization & Custom Collection Options:

•

Environmental Conditions: Custom collection in specific environmental conditions upon request.

•

Sample Rates: Customizable from 8kHz to 48kHz.

•

Transcription Customization: Tailored to specific guidelines and requirements.

License

This Real Estate domain call center audio dataset is created by FutureBeeAI and is available for commercial use.

Use Cases

Call Center Conversational AI

Use of speech data for Automatic Speech Recognition

ASR

Chatbot

Language Modelling

TTS

Speech Analytics

Dataset Sample(s)

ATTRIBUTES

Channel 1	Channel 2	Format
Male(23)	Male(22)	wav, json

TRANSCRIPTION

LABEL	START	END	CHANNEL	TRANSCRIPT
Speech	1.459	5.886	74445535	Hello is this Remax industries real estate?
Noise	5.272	5.375	-	-
Speech	6.517	12.554	60881692	Hi this is indeed [filler] this is Remax [filler] (()) speaking. How can I help you?
Noise	11.355	11.516	-	-
Speech	13.064	25.382	74445535	Great, my name is <PII>Jonathan</PII> and [filler] I recently move from the <initial>US</initial> to London here and I been looking to buy few things actually [filler] so, you know.
Noise	19.896	19.989	-	-
Noise	20.660	21.579	-	-
Speech	25.454	38.631	74445535	We have all the little trouble in the <initial>US</initial> last week [filler] I have been trying to you know move away. It's gonna be hectic country. I am not gonna lie [filler] and Europe seems like very good destination I have heard very good thing about London.
Noise	38.737	39.018	-	-
Speech	39.024	49.557	74445535	So, it's not just temporary move, it's permanent move and you know. Let me know some (()) but you know It's really give you little bit background and eventually [filler]
Speech	45.478	45.959	60881692	[laugh]
Speech	47.277	49.987	60881692	No, no, no, no it's very much very useful.
Speech	50.131	52.423	74445535	Thank you eventually I want to have
Noise	52.466	52.704	-	-
Speech	53.051	55.073	74445535	one property for
Speech	55.564	56.301	74445535	me to living.
Speech	56.707	64.111	74445535	and then I wants few for investment purposes as something your company can offer or you just (()) for [filler]
Speech	57.134	57.843	60881692	Okay
Noise	62.365	62.765	-	-
Speech	64.415	64.828	74445535	you know
Noise	64.459	65.477	-	-
Speech	65.361	65.802	74445535	[filler]
Speech	66.331	69.328	74445535	[noise] for a living real estate not a investment real estate.
Noise	70.090	70.281	-	-
Speech	70.418	85.400	60881692	No hundred percent we we Remax offer services for both of those requirements you have indicated sir. [filler] So, shall we start first with the house you want to live in. So the start with how many years (()) for that specific house.
Noise	71.825	73.697	-	-
Noise	77.831	78.102	-	-
Speech	85.703	96.299	74445535	Well I, I live live alone [filler] Make sure to (()) alone and [filler] yeah no no wife at the moment [laugh] so I with probably
Speech	88.177	88.754	60881692	Okay
Speech	89.489	90.218	60881692	(())
Speech	97.000	105.254	74445535	Get a three bedroom and I would make two the room (()) combine them into one. So , its very very big bedroom and smaller just for guest probably.
Noise	97.664	97.834	-	-
Speech	105.611	110.379	60881692	Okay so three bedroom [noise] okay specially (()) this so I can [filler]
Noise	110.390	110.846	-	-
Speech	111.123	116.525	60881692	[filler] when I get the search for you of course maximize the relevant answers.
Noise	116.543	116.691	-	-
Speech	116.992	125.540	60881692	[filler] three bedrooms and in terms of property type [filler] are you found when houses (()) for the flats, the bungalow. [filler] what's sort of
Speech	124.690	131.376	74445535	(()) there for not a bungalow [filler] but you know I am I am looking for something [filler]
Speech	127.572	129.669	60881692	Not a bungalow okay not a bungalow
Noise	131.592	131.770	-	-
Speech	132.668	135.518	74445535	A little bit more modern I would say.
Speech	136.292	139.781	60881692	Okay and in between flat and house any preference sir sir.
Noise	140.306	140.675	-	-
Speech	141.032	143.679	74445535	[filler] No preference [filler] but
Speech	143.638	144.056	60881692	Okay
Speech	144.073	151.532	74445535	Low low low maintenance I would say right so I don't want to be very very big house I want something small but
Speech	146.179	147.467	60881692	Low maintenance yeah.
Speech	152.281	156.084	74445535	excuses the (()) position here so small (()) you know what I mean
Speech	154.860	155.204	60881692	[filler] [filler]
Noise	156.574	156.872	-	-
Speech	157.127	167.025	60881692	Small, but big. Yes, I understand exactly what you're referring to. And in terms of sort of just further options, this is just quick and
Speech	161.562	162.007	74445535	Great
Speech	167.573	170.139	60881692	quick filters for my [filler] next search.
Noise	170.102	170.620	-	-
Speech	170.794	177.876	60881692	[filler] Do you want [filler] with parking, [filler] with a garden, are those things that excite you or unnecessary?
Speech	177.074	179.199	74445535	Yeah I would need at least
Speech	180.233	184.288	74445535	probably, I haven't decided that I'm going to keep all the cars at the properties, but
Speech	184.258	184.979	60881692	okay yeah
Noise	184.263	184.544	-	-
Speech	184.830	187.181	74445535	[filler] let's say I would keep maybe
Noise	187.204	187.405	-	-
Speech	187.717	193.241	74445535	let's say to keep it simple, I know London is complicated, one parking spot would be ideal.
Speech	193.887	202.346	60881692	One parking spot, okay, excellent. And in terms of price, what is sort of the house the range we're looking at here, sir?(())
Noise	199.973	200.907	-	-
Noise	201.568	201.828	-	-
Speech	201.996	207.525	74445535	Well, I would say the whole investment portfolio is about converted into pounds.
Noise	207.536	207.781	-	-
Speech	208.008	212.133	74445535	We're talking about around ten, that's for all properties.
Noise	208.741	209.092	-	-
Noise	212.717	213.020	-	-
Speech	213.151	213.681	60881692	Okay.
Noise	214.478	214.669	-	-
Speech	214.686	217.199	60881692	Ten million okay [filler] ten million right, obviously. [laugh]
Speech	217.258	218.366	74445535	Yes, yes exactly.
Noise	217.467	218.068	-	-
Speech	218.877	220.449	60881692	[filler] okay, so [filler]
Noise	220.324	220.912	-	-
Speech	220.907	234.631	60881692	and in terms of post, [filler] sorry, [filler] postcode, look, I mean, I'm not sure, obviously, I'm not sure how much of London you're aware at the moment. Do you want more central, are you looking sort of suburban [filler] postcodes?
Babble	235.044	235.925	-	-
Speech	235.073	239.084	74445535	Well, what's the what's the big round thing that you guys have there?
Speech	240.348	241.996	60881692	The big round thing, I think,
Speech	242.383	246.120	60881692	I think you might be referring to the London Eye. The London Eye? Yeah, the London Eye.
Speech	244.472	251.162	74445535	Yeah maybe maybe that yeah (()) is this possible [filler] (()) don't have to be a front view but like
Speech	247.074	248.520	60881692	Oh, okay. Yeah,
Noise	248.854	249.697	-	-
Speech	251.252	253.056	60881692	[filler] yes yes yeah
Speech	251.566	253.168	74445535	any kind of view, and that would be great.
Speech	254.050	255.205	60881692	Okay, so
Speech	255.967	266.336	60881692	London Eye, so <initial>SE</initial> , okay, very good. So let's just need that into the details here, <initial>SE</initial> one London. That's your postcode, if you wanna, [laugh] with the
Noise	266.389	266.747	-	-
Speech	266.894	272.781	60881692	for London. That's good, okay, I've taken that now, okay, and then we can move them to the
Noise	272.798	273.105	-	-
Speech	273.321	276.774	60881692	second option, which was [filler] for investment, for rent, correct?
Speech	277.208	278.439	74445535	Yes, rental income.
Speech	279.343	284.098	60881692	Rental income, okay, and then for rental income, in terms of the parameters we're looking at,
Speech	284.620	288.920	60881692	[filler] price is at ten million, so there's a lot, well, and how are you willing [filler]
Speech	289.326	295.817	60881692	willing or aiming to do the split between your rental properties, so for the (()) rental and your
Noise	295.769	296.124	-	-
Speech	296.336	305.011	60881692	[filler] residential properties, it will be a fifty-fifty, a sixty-forty, or a good old-fashioned thirty-seventy bond stock split, as they say, in the finance industry.
Speech	305.076	307.612	74445535	[filler] The sixty-forty I know. [filler]
Noise	307.528	307.774	-	-
Speech	308.153	310.197	74445535	I would say something,
Noise	310.617	310.872	-	-
Speech	311.105	312.911	74445535	you know, I want my house to be
Speech	313.723	319.233	74445535	the the the most prominent asset of my portfolio, so
Noise	319.244	319.451	-	-
Speech	319.670	328.898	74445535	I would shoot about, let's say, what you said, the thirty-seventy, but the seventy wouldn't be one property, maybe two or three.
Noise	324.894	325.254	-	-
Speech	329.588	339.197	60881692	Two or three, perfect, okay. We can definitely sum that up for you, sir. [filler] Just one more question for the rental property, in terms of location.
Noise	339.244	339.482	-	-
Speech	340.451	344.401	60881692	Obviously, oh my god rentals are not gonna live there, but do you want to be sort of
Speech	345.095	353.117	60881692	within thirty minutes to access it. If you one day want to sort of just check on it, or something like that, as a landlord, or it doesn't really matter, the distance is.(())
Speech	350.189	350.492	74445535	No,
Speech	351.182	351.569	74445535	No,
Speech	352.415	355.175	74445535	No, I'd probably get a property manager, to be honest.
Speech	355.711	357.230	60881692	You'll get a property manager, okay.
Speech	357.175	357.511	74445535	Yeah,
Noise	357.237	358.028	-	-
Speech	358.050	359.156	60881692	So okay.
Speech	359.930	362.500	60881692	So that's that, so Dan will just need some [filler]
Noise	362.420	363.057	-	-
Speech	363.033	368.774	60881692	quick details from you here, just to make your profile here with us at the Remax agency here in London.
Speech	369.456	373.557	60881692	[filler] So for starters, [filler] just the quick, just the full name and email, sir.
Noise	374.317	374.572	-	-
Speech	374.713	377.192	74445535	Yeah, so it's gonna be <PII>Jonathan</PII>
Speech	377.620	378.230	74445535	<PII>Tabu</PII>
Speech	379.511	383.569	60881692	<PII>Jonathan Tabu</PII> How do you write your [filler] surname, sir, sorry.
Babble	381.483	382.103	-	-
Speech	383.771	385.411	74445535	thank you And the
Speech	386.274	388.879	74445535	The Email would be
Speech	389.362	391.286	74445535	<PII>Jonathan Tabu at gmail dot com</PII>
Speech	391.975	400.312	60881692	So <PII>Jonathan Tabu at gmail dot com</PII> And then contact number, so a number we can contact you on, a phone number, that is.
Speech	400.500	403.350	74445535	Can I just leave my email please, I don't monitor my phone that much.
Speech	403.120	409.321	60881692	You don't want any, okay, that's absolutely fine, sir. It was just to get the profile done, okay.
Babble	405.911	406.605	-	-
Speech	409.879	411.944	60881692	And the rest we'll already have the information.
Speech	412.482	416.192	60881692	And no wife at the moment, [laugh] shall we say.
Babble	415.105	415.557	-	-
Noise	415.682	416.677	-	-
Speech	416.639	420.641	60881692	And I'm assuming no children at the moment as well, sir? Or was there any activity? Yes
Noise	419.007	419.266	-	-
Speech	419.584	423.324	74445535	Yes, but they won't be involved, you know, we don't have to consider them for anything.
Speech	423.672	433.016	60881692	Okay, no involvement of the children. And here at Remax, we have, [filler] well, it's not a crazy sort of utility function, but in, in
Noise	433.069	433.247	-	-
Speech	433.562	445.223	60881692	for our profiles, we can have a sort of a second account holder, if for any reason, [filler] you want to delegate maybe to your property manager, perhaps too early. But if you want to a friend, if you want to access sort of just
Speech	445.708	456.725	60881692	your account here with us, or is there something that doesn't interest you at all? We call it the sort of a second account holder, but he doesn't have any right to do anything, it's just sort of to just access your account [filler] in case of
Noise	455.754	455.875	-	-
Speech	456.004	457.653	74445535	Yeah, that's for my mother, yeah.
Speech	458.387	460.718	60881692	Okay, you want to put your mother, of course. So I'll just need her
Speech	461.175	464.185	60881692	full name and an email as usual.
Speech	465.365	467.132	74445535	Yeah, so her full name is
Speech	467.533	468.262	74445535	<PII>Clara</PII>.
Speech	469.598	471.161	60881692	<PII>Clara</PII> yeah.
Noise	470.161	470.526	-	-
Speech	470.927	472.759	74445535	<PII>Clara Santos</PII> [noise]
Noise	471.444	471.723	-	-
Noise	473.112	473.908	-	-
Speech	473.795	476.879	60881692	<PII><initial>SA</initial> Santos</PII> perfect. And what's her email?
Noise	475.223	475.583	-	-
Speech	475.584	475.986	74445535	yeah
Noise	475.987	476.269	-	-
Speech	477.314	478.663	74445535	Gmail as well,
Speech	479.262	482.634	60881692	And (()) Gmail (()) <PII>at gmail dot com</PII>
Noise	482.677	482.872	-	-
Speech	483.072	486.444	60881692	And does she have a full name her full name, phone number your mother?
Noise	483.769	483.865	-	-
Speech	487.471	491.233	74445535	She does, but I'll be honest, I can't find it at the moment, so let's just leave that behind.
Speech	490.600	496.836	60881692	You cannot find it, okay, perfect. So that's that's perfect for this end of the [filler]
Noise	496.733	497.358	-	-
Speech	497.672	500.156	60881692	of the file, that's not done.
Noise	500.217	500.359	-	-
Speech	500.759	503.634	60881692	And then in terms of oh please please.
Speech	501.172	507.088	74445535	quick quick question what's What's the the turnaround time you know [filler] I I I'm moving around New York
Noise	505.600	505.937	-	-
Noise	507.105	507.295	-	-
Speech	507.572	508.064	74445535	[filler]
Speech	509.353	516.144	74445535	I would say by the end of the summer. So September, September want to be living in London. Is that possible?
Noise	511.004	511.875	-	-
Speech	511.942	513.235	60881692	By the end of the summer, yeah.
Noise	513.796	513.889	-	-
Speech	516.432	529.884	60881692	That is absolutely possible, sir, yeah. Here at the Remix, we like to bite ourselves. You have a motto that says, Godspeed, but only speed. And we will provide the services for you and the fastest stream possible. [noise] And we can get it done,
Speech	518.197	518.552	74445535	okay,
Noise	525.043	525.172	-	-
Noise	526.000	526.250	-	-
Speech	529.951	535.346	60881692	turn around two to three weeks if we're really on it. So if you get everything, everyone involved, obviously a bit more pricey.
Noise	535.346	535.682	-	-
Speech	535.918	545.149	60881692	Four to five weeks with the old slower turnaround, but still, you know, beating our competition by around two or three weeks turnaround speed. [laugh] That's where we're headed again here at Remix.
Noise	540.649	540.769	-	-
Speech	543.124	544.076	74445535	Okay, great.
Speech	545.263	546.267	74445535	[noise] great great
Noise	545.278	545.763	-	-
Speech	545.854	548.551	60881692	Any any other questions you have for me here, sir, today?
Speech	548.759	554.754	74445535	Yeah, I would assume that you guys only take payment in [filler] British pounds?
Noise	553.796	553.956	-	-
Noise	554.447	555.267	-	-
Speech	556.072	567.168	60881692	That would be very much correct, sir. We only accept <initial>GBP</initial> [filler] obviously, [filler] did you mention maybe it was you or my previous caller? He was working at the Western Bank. Maybe I'm confusing.
Speech	567.798	570.000	60881692	Was it you, sir? That was you. okay yeah (())
Speech	567.865	572.692	74445535	Yeah Yeah, (()) I work I work at Tesla, not the Western Bank.
Noise	570.187	570.278	-	-
Speech	573.095	575.113	60881692	Okay. So (()) yeah now (())
Speech	575.730	589.942	60881692	was having an interesting call. I'll just summarize it very briefly. But he was basically talking about the hedging he was doing with the with the with the dollar and and so basically forex hedging with the dollar and the pound. And now that there's, well, there's a bit of a speculative boom that the pound will go up
Noise	590.292	590.413	-	-
Speech	590.379	598.464	60881692	and there's many, many, many, well, thousands of long contracts on the pound. So, you know, it's expected to go up. But anyway, [filler] yeah, we only accept the pounds.
Speech	597.346	601.099	74445535	Okay, (()) I'll probably hurry up with the transaction then.
Speech	598.884	599.427	60881692	[laugh]
Speech	601.495	604.572	60881692	Yes, sir. That will be better for you. [laugh]
Noise	601.576	601.875	-	-
Speech	603.205	604.259	74445535	Okay, perfect.
Speech	604.792	610.980	74445535	[filler] So yeah, I'll wait for the house that you send over to my email address and we'll speak soon. Yeah,
Noise	605.489	605.875	-	-
Noise	607.581	607.918	-	-
Noise	608.759	608.850	-	-
Speech	611.375	614.325	60881692	Yeah, we'll speak soon. Alright. see you sir. Bye, bye. Bye.
Speech	612.466	613.250	74445535	Thank you very much.
Speech	613.913	614.471	74445535	Bye, bye.

TRANSCRIPTION

TIME	TRANSCRIPT
1.459 5.886	Hello is this Remax industries real estate?
5.272 5.375	-
6.517 12.554	Hi this is indeed [filler] this is Remax [filler] (()) speaking. How can I help you?
11.355 11.516	-
13.064 25.382	Great, my name is <PII>Jonathan</PII> and [filler] I recently move from the <initial>US</initial> to London here and I been looking to buy few things actually [filler] so, you know.
19.896 19.989	-
20.660 21.579	-
25.454 38.631	We have all the little trouble in the <initial>US</initial> last week [filler] I have been trying to you know move away. It's gonna be hectic country. I am not gonna lie [filler] and Europe seems like very good destination I have heard very good thing about London.
38.737 39.018	-
39.024 49.557	So, it's not just temporary move, it's permanent move and you know. Let me know some (()) but you know It's really give you little bit background and eventually [filler]
45.478 45.959	[laugh]
47.277 49.987	No, no, no, no it's very much very useful.
50.131 52.423	Thank you eventually I want to have
52.466 52.704	-
53.051 55.073	one property for
55.564 56.301	me to living.
56.707 64.111	and then I wants few for investment purposes as something your company can offer or you just (()) for [filler]
57.134 57.843	Okay
62.365 62.765	-
64.415 64.828	you know
64.459 65.477	-
65.361 65.802	[filler]
66.331 69.328	[noise] for a living real estate not a investment real estate.
70.090 70.281	-
70.418 85.400	No hundred percent we we Remax offer services for both of those requirements you have indicated sir. [filler] So, shall we start first with the house you want to live in. So the start with how many years (()) for that specific house.
71.825 73.697	-
77.831 78.102	-
85.703 96.299	Well I, I live live alone [filler] Make sure to (()) alone and [filler] yeah no no wife at the moment [laugh] so I with probably
88.177 88.754	Okay
89.489 90.218	(())
97.000 105.254	Get a three bedroom and I would make two the room (()) combine them into one. So , its very very big bedroom and smaller just for guest probably.
97.664 97.834	-
105.611 110.379	Okay so three bedroom [noise] okay specially (()) this so I can [filler]
110.390 110.846	-
111.123 116.525	[filler] when I get the search for you of course maximize the relevant answers.
116.543 116.691	-
116.992 125.540	[filler] three bedrooms and in terms of property type [filler] are you found when houses (()) for the flats, the bungalow. [filler] what's sort of
124.690 131.376	(()) there for not a bungalow [filler] but you know I am I am looking for something [filler]
127.572 129.669	Not a bungalow okay not a bungalow
131.592 131.770	-
132.668 135.518	A little bit more modern I would say.
136.292 139.781	Okay and in between flat and house any preference sir sir.
140.306 140.675	-
141.032 143.679	[filler] No preference [filler] but
143.638 144.056	Okay
144.073 151.532	Low low low maintenance I would say right so I don't want to be very very big house I want something small but
146.179 147.467	Low maintenance yeah.
152.281 156.084	excuses the (()) position here so small (()) you know what I mean
154.860 155.204	[filler] [filler]
156.574 156.872	-
157.127 167.025	Small, but big. Yes, I understand exactly what you're referring to. And in terms of sort of just further options, this is just quick and
161.562 162.007	Great
167.573 170.139	quick filters for my [filler] next search.
170.102 170.620	-
170.794 177.876	[filler] Do you want [filler] with parking, [filler] with a garden, are those things that excite you or unnecessary?
177.074 179.199	Yeah I would need at least
180.233 184.288	probably, I haven't decided that I'm going to keep all the cars at the properties, but
184.258 184.979	okay yeah
184.263 184.544	-
184.830 187.181	[filler] let's say I would keep maybe
187.204 187.405	-
187.717 193.241	let's say to keep it simple, I know London is complicated, one parking spot would be ideal.
193.887 202.346	One parking spot, okay, excellent. And in terms of price, what is sort of the house the range we're looking at here, sir?(())
199.973 200.907	-
201.568 201.828	-
201.996 207.525	Well, I would say the whole investment portfolio is about converted into pounds.
207.536 207.781	-
208.008 212.133	We're talking about around ten, that's for all properties.
208.741 209.092	-
212.717 213.020	-
213.151 213.681	Okay.
214.478 214.669	-
214.686 217.199	Ten million okay [filler] ten million right, obviously. [laugh]
217.258 218.366	Yes, yes exactly.
217.467 218.068	-
218.877 220.449	[filler] okay, so [filler]
220.324 220.912	-
220.907 234.631	and in terms of post, [filler] sorry, [filler] postcode, look, I mean, I'm not sure, obviously, I'm not sure how much of London you're aware at the moment. Do you want more central, are you looking sort of suburban [filler] postcodes?
235.044 235.925	-
235.073 239.084	Well, what's the what's the big round thing that you guys have there?
240.348 241.996	The big round thing, I think,
242.383 246.120	I think you might be referring to the London Eye. The London Eye? Yeah, the London Eye.
244.472 251.162	Yeah maybe maybe that yeah (()) is this possible [filler] (()) don't have to be a front view but like
247.074 248.520	Oh, okay. Yeah,
248.854 249.697	-
251.252 253.056	[filler] yes yes yeah
251.566 253.168	any kind of view, and that would be great.
254.050 255.205	Okay, so
255.967 266.336	London Eye, so <initial>SE</initial> , okay, very good. So let's just need that into the details here, <initial>SE</initial> one London. That's your postcode, if you wanna, [laugh] with the
266.389 266.747	-
266.894 272.781	for London. That's good, okay, I've taken that now, okay, and then we can move them to the
272.798 273.105	-
273.321 276.774	second option, which was [filler] for investment, for rent, correct?
277.208 278.439	Yes, rental income.
279.343 284.098	Rental income, okay, and then for rental income, in terms of the parameters we're looking at,
284.620 288.920	[filler] price is at ten million, so there's a lot, well, and how are you willing [filler]
289.326 295.817	willing or aiming to do the split between your rental properties, so for the (()) rental and your
295.769 296.124	-
296.336 305.011	[filler] residential properties, it will be a fifty-fifty, a sixty-forty, or a good old-fashioned thirty-seventy bond stock split, as they say, in the finance industry.
305.076 307.612	[filler] The sixty-forty I know. [filler]
307.528 307.774	-
308.153 310.197	I would say something,
310.617 310.872	-
311.105 312.911	you know, I want my house to be
313.723 319.233	the the the most prominent asset of my portfolio, so
319.244 319.451	-
319.670 328.898	I would shoot about, let's say, what you said, the thirty-seventy, but the seventy wouldn't be one property, maybe two or three.
324.894 325.254	-
329.588 339.197	Two or three, perfect, okay. We can definitely sum that up for you, sir. [filler] Just one more question for the rental property, in terms of location.
339.244 339.482	-
340.451 344.401	Obviously, oh my god rentals are not gonna live there, but do you want to be sort of
345.095 353.117	within thirty minutes to access it. If you one day want to sort of just check on it, or something like that, as a landlord, or it doesn't really matter, the distance is.(())
350.189 350.492	No,
351.182 351.569	No,
352.415 355.175	No, I'd probably get a property manager, to be honest.
355.711 357.230	You'll get a property manager, okay.
357.175 357.511	Yeah,
357.237 358.028	-
358.050 359.156	So okay.
359.930 362.500	So that's that, so Dan will just need some [filler]
362.420 363.057	-
363.033 368.774	quick details from you here, just to make your profile here with us at the Remax agency here in London.
369.456 373.557	[filler] So for starters, [filler] just the quick, just the full name and email, sir.
374.317 374.572	-
374.713 377.192	Yeah, so it's gonna be <PII>Jonathan</PII>
377.620 378.230	<PII>Tabu</PII>
379.511 383.569	<PII>Jonathan Tabu</PII> How do you write your [filler] surname, sir, sorry.
381.483 382.103	-
383.771 385.411	thank you And the
386.274 388.879	The Email would be
389.362 391.286	<PII>Jonathan Tabu at gmail dot com</PII>
391.975 400.312	So <PII>Jonathan Tabu at gmail dot com</PII> And then contact number, so a number we can contact you on, a phone number, that is.
400.500 403.350	Can I just leave my email please, I don't monitor my phone that much.
403.120 409.321	You don't want any, okay, that's absolutely fine, sir. It was just to get the profile done, okay.
405.911 406.605	-
409.879 411.944	And the rest we'll already have the information.
412.482 416.192	And no wife at the moment, [laugh] shall we say.
415.105 415.557	-
415.682 416.677	-
416.639 420.641	And I'm assuming no children at the moment as well, sir? Or was there any activity? Yes
419.007 419.266	-
419.584 423.324	Yes, but they won't be involved, you know, we don't have to consider them for anything.
423.672 433.016	Okay, no involvement of the children. And here at Remax, we have, [filler] well, it's not a crazy sort of utility function, but in, in
433.069 433.247	-
433.562 445.223	for our profiles, we can have a sort of a second account holder, if for any reason, [filler] you want to delegate maybe to your property manager, perhaps too early. But if you want to a friend, if you want to access sort of just
445.708 456.725	your account here with us, or is there something that doesn't interest you at all? We call it the sort of a second account holder, but he doesn't have any right to do anything, it's just sort of to just access your account [filler] in case of
455.754 455.875	-
456.004 457.653	Yeah, that's for my mother, yeah.
458.387 460.718	Okay, you want to put your mother, of course. So I'll just need her
461.175 464.185	full name and an email as usual.
465.365 467.132	Yeah, so her full name is
467.533 468.262	<PII>Clara</PII>.
469.598 471.161	<PII>Clara</PII> yeah.
470.161 470.526	-
470.927 472.759	<PII>Clara Santos</PII> [noise]
471.444 471.723	-
473.112 473.908	-
473.795 476.879	<PII><initial>SA</initial> Santos</PII> perfect. And what's her email?
475.223 475.583	-
475.584 475.986	yeah
475.987 476.269	-
477.314 478.663	Gmail as well,
479.262 482.634	And (()) Gmail (()) <PII>at gmail dot com</PII>
482.677 482.872	-
483.072 486.444	And does she have a full name her full name, phone number your mother?
483.769 483.865	-
487.471 491.233	She does, but I'll be honest, I can't find it at the moment, so let's just leave that behind.
490.600 496.836	You cannot find it, okay, perfect. So that's that's perfect for this end of the [filler]
496.733 497.358	-
497.672 500.156	of the file, that's not done.
500.217 500.359	-
500.759 503.634	And then in terms of oh please please.
501.172 507.088	quick quick question what's What's the the turnaround time you know [filler] I I I'm moving around New York
505.600 505.937	-
507.105 507.295	-
507.572 508.064	[filler]
509.353 516.144	I would say by the end of the summer. So September, September want to be living in London. Is that possible?
511.004 511.875	-
511.942 513.235	By the end of the summer, yeah.
513.796 513.889	-
516.432 529.884	That is absolutely possible, sir, yeah. Here at the Remix, we like to bite ourselves. You have a motto that says, Godspeed, but only speed. And we will provide the services for you and the fastest stream possible. [noise] And we can get it done,
518.197 518.552	okay,
525.043 525.172	-
526.000 526.250	-
529.951 535.346	turn around two to three weeks if we're really on it. So if you get everything, everyone involved, obviously a bit more pricey.
535.346 535.682	-
535.918 545.149	Four to five weeks with the old slower turnaround, but still, you know, beating our competition by around two or three weeks turnaround speed. [laugh] That's where we're headed again here at Remix.
540.649 540.769	-
543.124 544.076	Okay, great.
545.263 546.267	[noise] great great
545.278 545.763	-
545.854 548.551	Any any other questions you have for me here, sir, today?
548.759 554.754	Yeah, I would assume that you guys only take payment in [filler] British pounds?
553.796 553.956	-
554.447 555.267	-
556.072 567.168	That would be very much correct, sir. We only accept <initial>GBP</initial> [filler] obviously, [filler] did you mention maybe it was you or my previous caller? He was working at the Western Bank. Maybe I'm confusing.
567.798 570.000	Was it you, sir? That was you. okay yeah (())
567.865 572.692	Yeah Yeah, (()) I work I work at Tesla, not the Western Bank.
570.187 570.278	-
573.095 575.113	Okay. So (()) yeah now (())
575.730 589.942	was having an interesting call. I'll just summarize it very briefly. But he was basically talking about the hedging he was doing with the with the with the dollar and and so basically forex hedging with the dollar and the pound. And now that there's, well, there's a bit of a speculative boom that the pound will go up
590.292 590.413	-
590.379 598.464	and there's many, many, many, well, thousands of long contracts on the pound. So, you know, it's expected to go up. But anyway, [filler] yeah, we only accept the pounds.
597.346 601.099	Okay, (()) I'll probably hurry up with the transaction then.
598.884 599.427	[laugh]
601.495 604.572	Yes, sir. That will be better for you. [laugh]
601.576 601.875	-
603.205 604.259	Okay, perfect.
604.792 610.980	[filler] So yeah, I'll wait for the house that you send over to my email address and we'll speak soon. Yeah,
605.489 605.875	-
607.581 607.918	-
608.759 608.850	-
611.375 614.325	Yeah, we'll speak soon. Alright. see you sir. Bye, bye. Bye.
612.466 613.250	Thank you very much.
613.913 614.471	Bye, bye.