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English (UK) Call Center Speech Dataset for Real Estate

The audio dataset comprises call center conversations for the Real Estate domain, featuring native English speakers from UK. It includes speech data, detailed metadata and accurate transcriptions.

Category

Unscripted Call Center Conversations

Total Volume

30 Speech Hours

Last updated

Jun 2024

Number of participants

60

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English (UK) call center audio recording for Realestate industry
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About this Off-the-shelf Speech Dataset

About Gradiet Line

Introduction

Welcome to the UK English Call Center Speech Dataset for the Real Estate domain designed to enhance the development of call center speech recognition models specifically for the Real Estate industry. This dataset is meticulously curated to support advanced speech recognition, natural language processing, conversational AI, and generative voice AI algorithms.

Speech Data:

This training dataset comprises 30 Hours of call center audio recordings covering various topics and scenarios related to the Real Estate domain, designed to build robust and accurate customer service speech technology.

  • •Participant Diversity:
  • •
    Speakers: 60 expert native UK English speakers from the FutureBeeAI Community.
  • •
    Regions: Different regions of United Kingdom, ensuring a balanced representation of UK accents, dialects, and demographics.
  • •
    Participant Profile: Participants range from 18 to 70 years old, representing both males and females in a 60:40 ratio, respectively.
  • •Recording Details:
  • •
    Conversation Nature: Unscripted and spontaneous conversations between call center agents and customers.
  • •
    Call Duration: Average duration of 5 to 15 minutes per call.
  • •
    Formats: WAV format with stereo channels, a bit depth of 16 bits, and a sample rate of 8 and 16 kHz.
  • •
    Environment: Without background noise and without echo.

    • Topic Diversity

    This dataset offers a diverse range of conversation topics, call types, and outcomes, including both inbound and outbound calls with positive, neutral, and negative outcomes.

  • •Inbound Calls:
  • •Property Inquiry
  • •Rental Property Search & Availability
  • •Renovation Inquiries
  • •Property Features & Amenities Inquiry
  • •Investment Property Analysis & Advice
  • •Property History & Ownership Details, and many more
  • •Outbound Calls:
  • •New Property Listing Update
  • •Post Purchase Follow-ups
  • •Investment Opportunities & Property Recommendations
  • •Property Value Updates
  • •Customer Satisfaction Surveys, and many more

    • This extensive coverage ensures the dataset includes realistic call center scenarios, which is essential for developing effective customer support speech recognition models.

    Transcription

    To facilitate your workflow, the dataset includes manual verbatim transcriptions of each call center audio file in JSON format. These transcriptions feature:

  • •
    Speaker-wise Segmentation: Time-coded segments for both agents and customers.
  • •
    Non-Speech Labels: Tags and labels for non-speech elements.
  • •
    Word Error Rate: Word error rate is less than 5% thanks to the dual layer of QA.

    • These ready-to-use transcriptions accelerate the development of the Real Estate domain call center conversational AI and ASR models for the UK English language.

    Metadata

    The dataset provides comprehensive metadata for each conversation and participant:

  • •
    Participant Metadata: Unique identifier, age, gender, country, state, district, accent and dialect.
  • •
    Conversation Metadata: Domain, topic, call type, outcome/sentiment, bit depth, and sample rate.

    • This metadata is a powerful tool for understanding and characterizing the data, enabling informed decision-making in the development of UK English call center speech recognition models.

    Usage and Applications

    This dataset can be used for various applications in the fields of speech recognition, natural language processing, and conversational AI, specifically tailored to the Real Estate domain. Potential use cases include:

  • •
    Speech Recognition Models: Training and fine-tuning speech recognition models for UK English.
  • •
    Speech Analytics Models: Building speech analytics models to extract insights, identify patterns, and glean valuable information from customer conversation, enables data-driven decision-making and process optimization within the Real Estate sector.
  • •
    Smart Assistants and Chatbots: Developing conversational agents and virtual assistants for customer service in the Real Estate industries.
  • •
    Sentiment Analysis: Analyzing customer sentiment and improving customer experience based on call center interactions.
  • •
    Generative AI: Training generative AI models capable of generating human-like responses, summaries, or content tailored to the Real Estate domain.

    • Secure and Ethical Collection

  • •Our proprietary data collection and transcription platform, “Yugo” was used throughout the process of this dataset creation.
  • •Throughout the data collection process, the data remained within our secure platform and did not leave our environment, ensuring data security and confidentiality.
  • •The data collection process adhered to strict ethical guidelines, ensuring the privacy and consent of all participants.
  • •It does not include any personally identifiable information about any participant, which makes the dataset safe to use.
  • •The dataset does not contain any copyrighted content.

    • Updates and Customization

    Understanding the importance of diverse environments for robust ASR models, our call center voice dataset is regularly updated with new audio data captured in various real-world conditions.

  • •Customization & Custom Collection Options:
  • •
    Environmental Conditions: Custom collection in specific environmental conditions upon request.
  • •
    Sample Rates: Customizable from 8kHz to 48kHz.
  • •
    Transcription Customization: Tailored to specific guidelines and requirements.

    • License

    This Real Estate domain call center audio dataset is created by FutureBeeAI and is available for commercial use.

    Use Cases

    Use of speech data in Conversational AI

    Call Center Conversational AI

    Use of speech data for Automatic Speech Recognition

    ASR

    Use of speech data for Chatbot & voicebot creation

    Chatbot

    Use of speech data in Language Modeling

    Language Modelling

    Use of speech data in Text-into-speech

    TTS

    Speech data usecase in Speech Analytics

    Speech Analytics

    Dataset Sample(s)

    Sample Line

    ATTRIBUTES

    Channel 1Channel 2Format
    Male(23)Male(22)wav, json

    TRANSCRIPTION

    LABELSTARTENDCHANNELTRANSCRIPT
    Speech1.4595.88674445535Hello is this Remax industries real estate?
    Noise5.2725.375--
    Speech6.51712.55460881692Hi this is indeed [filler] this is Remax [filler] (()) speaking. How can I help you?
    Noise11.35511.516--
    Speech13.06425.38274445535Great, my name is <PII>Jonathan</PII> and [filler] I recently move from the <initial>US</initial> to London here and I been looking to buy few things actually [filler] so, you know.
    Noise19.89619.989--
    Noise20.66021.579--
    Speech25.45438.63174445535We have all the little trouble in the <initial>US</initial> last week [filler] I have been trying to you know move away. It's gonna be hectic country. I am not gonna lie [filler] and Europe seems like very good destination I have heard very good thing about London.
    Noise38.73739.018--
    Speech39.02449.55774445535So, it's not just temporary move, it's permanent move and you know. Let me know some (()) but you know It's really give you little bit background and eventually [filler]
    Speech45.47845.95960881692 [laugh]
    Speech47.27749.98760881692No, no, no, no it's very much very useful.
    Speech50.13152.42374445535Thank you eventually I want to have
    Noise52.46652.704--
    Speech53.05155.07374445535one property for
    Speech55.56456.30174445535me to living.
    Speech56.70764.11174445535and then I wants few for investment purposes as something your company can offer or you just (()) for [filler]
    Speech57.13457.84360881692Okay
    Noise62.36562.765--
    Speech64.41564.82874445535you know
    Noise64.45965.477--
    Speech65.36165.80274445535 [filler]
    Speech66.33169.32874445535[noise] for a living real estate not a investment real estate.
    Noise70.09070.281--
    Speech70.41885.40060881692No hundred percent we we Remax offer services for both of those requirements you have indicated sir. [filler] So, shall we start first with the house you want to live in. So the start with how many years (()) for that specific house.
    Noise71.82573.697--
    Noise77.83178.102--
    Speech85.70396.29974445535Well I, I live live alone [filler] Make sure to (()) alone and [filler] yeah no no wife at the moment [laugh] so I with probably
    Speech88.17788.75460881692Okay
    Speech89.48990.21860881692(())
    Speech97.000105.25474445535Get a three bedroom and I would make two the room (()) combine them into one. So , its very very big bedroom and smaller just for guest probably.
    Noise97.66497.834--
    Speech105.611110.37960881692Okay so three bedroom [noise] okay specially (()) this so I can [filler]
    Noise110.390110.846--
    Speech111.123116.52560881692 [filler] when I get the search for you of course maximize the relevant answers.
    Noise116.543116.691--
    Speech116.992125.54060881692 [filler] three bedrooms and in terms of property type [filler] are you found when houses (()) for the flats, the bungalow. [filler] what's sort of
    Speech124.690131.37674445535(()) there for not a bungalow [filler] but you know I am I am looking for something [filler]
    Speech127.572129.66960881692Not a bungalow okay not a bungalow
    Noise131.592131.770--
    Speech132.668135.51874445535A little bit more modern I would say.
    Speech136.292139.78160881692Okay and in between flat and house any preference sir sir.
    Noise140.306140.675--
    Speech141.032143.67974445535 [filler] No preference [filler] but
    Speech143.638144.05660881692Okay
    Speech144.073151.53274445535Low low low maintenance I would say right so I don't want to be very very big house I want something small but
    Speech146.179147.46760881692Low maintenance yeah.
    Speech152.281156.08474445535excuses the (()) position here so small (()) you know what I mean
    Speech154.860155.20460881692 [filler] [filler]
    Noise156.574156.872--
    Speech157.127167.02560881692 Small, but big. Yes, I understand exactly what you're referring to. And in terms of sort of just further options, this is just quick and
    Speech161.562162.00774445535Great
    Speech167.573170.13960881692quick filters for my [filler] next search.
    Noise170.102170.620--
    Speech170.794177.87660881692 [filler] Do you want [filler] with parking, [filler] with a garden, are those things that excite you or unnecessary?
    Speech177.074179.19974445535Yeah I would need at least
    Speech180.233184.28874445535probably, I haven't decided that I'm going to keep all the cars at the properties, but
    Speech184.258184.97960881692okay yeah
    Noise184.263184.544--
    Speech184.830187.18174445535 [filler] let's say I would keep maybe
    Noise187.204187.405--
    Speech187.717193.24174445535let's say to keep it simple, I know London is complicated, one parking spot would be ideal.
    Speech193.887202.34660881692One parking spot, okay, excellent. And in terms of price, what is sort of the house the range we're looking at here, sir?(())
    Noise199.973200.907--
    Noise201.568201.828--
    Speech201.996207.52574445535Well, I would say the whole investment portfolio is about converted into pounds.
    Noise207.536207.781--
    Speech208.008212.13374445535We're talking about around ten, that's for all properties.
    Noise208.741209.092--
    Noise212.717213.020--
    Speech213.151213.68160881692Okay.
    Noise214.478214.669--
    Speech214.686217.19960881692Ten million okay [filler] ten million right, obviously. [laugh]
    Speech217.258218.36674445535Yes, yes exactly.
    Noise217.467218.068--
    Speech218.877220.44960881692 [filler] okay, so [filler]
    Noise220.324220.912--
    Speech220.907234.63160881692and in terms of post, [filler] sorry, [filler] postcode, look, I mean, I'm not sure, obviously, I'm not sure how much of London you're aware at the moment. Do you want more central, are you looking sort of suburban [filler] postcodes?
    Babble235.044235.925--
    Speech235.073239.08474445535Well, what's the what's the big round thing that you guys have there?
    Speech240.348241.99660881692The big round thing, I think,
    Speech242.383246.12060881692I think you might be referring to the London Eye. The London Eye? Yeah, the London Eye.
    Speech244.472251.16274445535Yeah maybe maybe that yeah (()) is this possible [filler] (()) don't have to be a front view but like
    Speech247.074248.52060881692Oh, okay. Yeah,
    Noise248.854249.697--
    Speech251.252253.05660881692 [filler] yes yes yeah
    Speech251.566253.16874445535any kind of view, and that would be great.
    Speech254.050255.20560881692Okay, so
    Speech255.967266.33660881692London Eye, so <initial>SE</initial> , okay, very good. So let's just need that into the details here, <initial>SE</initial> one London. That's your postcode, if you wanna, [laugh] with the
    Noise266.389266.747--
    Speech266.894272.78160881692 for London. That's good, okay, I've taken that now, okay, and then we can move them to the
    Noise272.798273.105--
    Speech273.321276.77460881692second option, which was [filler] for investment, for rent, correct?
    Speech277.208278.43974445535Yes, rental income.
    Speech279.343284.09860881692Rental income, okay, and then for rental income, in terms of the parameters we're looking at,
    Speech284.620288.92060881692 [filler] price is at ten million, so there's a lot, well, and how are you willing [filler]
    Speech289.326295.81760881692willing or aiming to do the split between your rental properties, so for the (()) rental and your
    Noise295.769296.124--
    Speech296.336305.01160881692[filler] residential properties, it will be a fifty-fifty, a sixty-forty, or a good old-fashioned thirty-seventy bond stock split, as they say, in the finance industry.
    Speech305.076307.61274445535[filler] The sixty-forty I know. [filler]
    Noise307.528307.774--
    Speech308.153310.19774445535I would say something,
    Noise310.617310.872--
    Speech311.105312.91174445535you know, I want my house to be
    Speech313.723319.23374445535the the the most prominent asset of my portfolio, so
    Noise319.244319.451--
    Speech319.670328.89874445535I would shoot about, let's say, what you said, the thirty-seventy, but the seventy wouldn't be one property, maybe two or three.
    Noise324.894325.254--
    Speech329.588339.19760881692Two or three, perfect, okay. We can definitely sum that up for you, sir. [filler] Just one more question for the rental property, in terms of location.
    Noise339.244339.482--
    Speech340.451344.40160881692Obviously, oh my god rentals are not gonna live there, but do you want to be sort of
    Speech345.095353.11760881692within thirty minutes to access it. If you one day want to sort of just check on it, or something like that, as a landlord, or it doesn't really matter, the distance is.(())
    Speech350.189350.49274445535No,
    Speech351.182351.56974445535No,
    Speech352.415355.17574445535No, I'd probably get a property manager, to be honest.
    Speech355.711357.23060881692You'll get a property manager, okay.
    Speech357.175357.51174445535Yeah,
    Noise357.237358.028--
    Speech358.050359.15660881692So okay.
    Speech359.930362.50060881692So that's that, so Dan will just need some [filler]
    Noise362.420363.057--
    Speech363.033368.77460881692quick details from you here, just to make your profile here with us at the Remax agency here in London.
    Speech369.456373.55760881692 [filler] So for starters, [filler] just the quick, just the full name and email, sir.
    Noise374.317374.572--
    Speech374.713377.19274445535Yeah, so it's gonna be <PII>Jonathan</PII>
    Speech377.620378.23074445535<PII>Tabu</PII>
    Speech379.511383.56960881692<PII>Jonathan Tabu</PII> How do you write your [filler] surname, sir, sorry.
    Babble381.483382.103--
    Speech383.771385.41174445535thank you And the
    Speech386.274388.87974445535The Email would be
    Speech389.362391.28674445535<PII>Jonathan Tabu at gmail dot com</PII>
    Speech391.975400.31260881692So <PII>Jonathan Tabu at gmail dot com</PII> And then contact number, so a number we can contact you on, a phone number, that is.
    Speech400.500403.35074445535Can I just leave my email please, I don't monitor my phone that much.
    Speech403.120409.32160881692You don't want any, okay, that's absolutely fine, sir. It was just to get the profile done, okay.
    Babble405.911406.605--
    Speech409.879411.94460881692And the rest we'll already have the information.
    Speech412.482416.19260881692And no wife at the moment, [laugh] shall we say.
    Babble415.105415.557--
    Noise415.682416.677--
    Speech416.639420.64160881692And I'm assuming no children at the moment as well, sir? Or was there any activity? Yes
    Noise419.007419.266--
    Speech419.584423.32474445535Yes, but they won't be involved, you know, we don't have to consider them for anything.
    Speech423.672433.01660881692Okay, no involvement of the children. And here at Remax, we have, [filler] well, it's not a crazy sort of utility function, but in, in
    Noise433.069433.247--
    Speech433.562445.22360881692for our profiles, we can have a sort of a second account holder, if for any reason, [filler] you want to delegate maybe to your property manager, perhaps too early. But if you want to a friend, if you want to access sort of just
    Speech445.708456.72560881692your account here with us, or is there something that doesn't interest you at all? We call it the sort of a second account holder, but he doesn't have any right to do anything, it's just sort of to just access your account [filler] in case of
    Noise455.754455.875--
    Speech456.004457.65374445535Yeah, that's for my mother, yeah.
    Speech458.387460.71860881692Okay, you want to put your mother, of course. So I'll just need her
    Speech461.175464.18560881692full name and an email as usual.
    Speech465.365467.13274445535Yeah, so her full name is
    Speech467.533468.26274445535<PII>Clara</PII>.
    Speech469.598471.16160881692<PII>Clara</PII> yeah.
    Noise470.161470.526--
    Speech470.927472.75974445535<PII>Clara Santos</PII> [noise]
    Noise471.444471.723--
    Noise473.112473.908--
    Speech473.795476.87960881692<PII><initial>SA</initial> Santos</PII> perfect. And what's her email?
    Noise475.223475.583--
    Speech475.584475.98674445535yeah
    Noise475.987476.269--
    Speech477.314478.66374445535Gmail as well,
    Speech479.262482.63460881692And (()) Gmail (()) <PII>at gmail dot com</PII>
    Noise482.677482.872--
    Speech483.072486.44460881692And does she have a full name her full name, phone number your mother?
    Noise483.769483.865--
    Speech487.471491.23374445535She does, but I'll be honest, I can't find it at the moment, so let's just leave that behind.
    Speech490.600496.83660881692You cannot find it, okay, perfect. So that's that's perfect for this end of the [filler]
    Noise496.733497.358--
    Speech497.672500.15660881692of the file, that's not done.
    Noise500.217500.359--
    Speech500.759503.63460881692And then in terms of oh please please.
    Speech501.172507.08874445535quick quick question what's What's the the turnaround time you know [filler] I I I'm moving around New York
    Noise505.600505.937--
    Noise507.105507.295--
    Speech507.572508.06474445535 [filler]
    Speech509.353516.14474445535I would say by the end of the summer. So September, September want to be living in London. Is that possible?
    Noise511.004511.875--
    Speech511.942513.23560881692By the end of the summer, yeah.
    Noise513.796513.889--
    Speech516.432529.88460881692That is absolutely possible, sir, yeah. Here at the Remix, we like to bite ourselves. You have a motto that says, Godspeed, but only speed. And we will provide the services for you and the fastest stream possible. [noise] And we can get it done,
    Speech518.197518.55274445535okay,
    Noise525.043525.172--
    Noise526.000526.250--
    Speech529.951535.34660881692turn around two to three weeks if we're really on it. So if you get everything, everyone involved, obviously a bit more pricey.
    Noise535.346535.682--
    Speech535.918545.14960881692Four to five weeks with the old slower turnaround, but still, you know, beating our competition by around two or three weeks turnaround speed. [laugh] That's where we're headed again here at Remix.
    Noise540.649540.769--
    Speech543.124544.07674445535Okay, great.
    Speech545.263546.26774445535[noise] great great
    Noise545.278545.763--
    Speech545.854548.55160881692Any any other questions you have for me here, sir, today?
    Speech548.759554.75474445535Yeah, I would assume that you guys only take payment in [filler] British pounds?
    Noise553.796553.956--
    Noise554.447555.267--
    Speech556.072567.16860881692That would be very much correct, sir. We only accept <initial>GBP</initial> [filler] obviously, [filler] did you mention maybe it was you or my previous caller? He was working at the Western Bank. Maybe I'm confusing.
    Speech567.798570.00060881692Was it you, sir? That was you. okay yeah (())
    Speech567.865572.69274445535Yeah Yeah, (()) I work I work at Tesla, not the Western Bank.
    Noise570.187570.278--
    Speech573.095575.11360881692Okay. So (()) yeah now (())
    Speech575.730589.94260881692was having an interesting call. I'll just summarize it very briefly. But he was basically talking about the hedging he was doing with the with the with the dollar and and so basically forex hedging with the dollar and the pound. And now that there's, well, there's a bit of a speculative boom that the pound will go up
    Noise590.292590.413--
    Speech590.379598.46460881692and there's many, many, many, well, thousands of long contracts on the pound. So, you know, it's expected to go up. But anyway, [filler] yeah, we only accept the pounds.
    Speech597.346601.09974445535Okay, (()) I'll probably hurry up with the transaction then.
    Speech598.884599.42760881692 [laugh]
    Speech601.495604.57260881692Yes, sir. That will be better for you. [laugh]
    Noise601.576601.875--
    Speech603.205604.25974445535Okay, perfect.
    Speech604.792610.98074445535 [filler] So yeah, I'll wait for the house that you send over to my email address and we'll speak soon. Yeah,
    Noise605.489605.875--
    Noise607.581607.918--
    Noise608.759608.850--
    Speech611.375614.32560881692Yeah, we'll speak soon. Alright. see you sir. Bye, bye. Bye.
    Speech612.466613.25074445535Thank you very much.
    Speech613.913614.47174445535Bye, bye.

    TRANSCRIPTION

    TIMETRANSCRIPT
    1.459
    5.886    		Hello is this Remax industries real estate?
    5.272
    5.375    		-
    6.517
    12.554    		Hi this is indeed [filler] this is Remax [filler] (()) speaking. How can I help you?
    11.355
    11.516    		-
    13.064
    25.382    		Great, my name is <PII>Jonathan</PII> and [filler] I recently move from the <initial>US</initial> to London here and I been looking to buy few things actually [filler] so, you know.
    19.896
    19.989    		-
    20.660
    21.579    		-
    25.454
    38.631    		We have all the little trouble in the <initial>US</initial> last week [filler] I have been trying to you know move away. It's gonna be hectic country. I am not gonna lie [filler] and Europe seems like very good destination I have heard very good thing about London.
    38.737
    39.018    		-
    39.024
    49.557    		So, it's not just temporary move, it's permanent move and you know. Let me know some (()) but you know It's really give you little bit background and eventually [filler]
    45.478
    45.959    		 [laugh]
    47.277
    49.987    		No, no, no, no it's very much very useful.
    50.131
    52.423    		Thank you eventually I want to have
    52.466
    52.704    		-
    53.051
    55.073    		one property for
    55.564
    56.301    		me to living.
    56.707
    64.111    		and then I wants few for investment purposes as something your company can offer or you just (()) for [filler]
    57.134
    57.843    		Okay
    62.365
    62.765    		-
    64.415
    64.828    		you know
    64.459
    65.477    		-
    65.361
    65.802    		 [filler]
    66.331
    69.328    		[noise] for a living real estate not a investment real estate.
    70.090
    70.281    		-
    70.418
    85.400    		No hundred percent we we Remax offer services for both of those requirements you have indicated sir. [filler] So, shall we start first with the house you want to live in. So the start with how many years (()) for that specific house.
    71.825
    73.697    		-
    77.831
    78.102    		-
    85.703
    96.299    		Well I, I live live alone [filler] Make sure to (()) alone and [filler] yeah no no wife at the moment [laugh] so I with probably
    88.177
    88.754    		Okay
    89.489
    90.218    		(())
    97.000
    105.254    		Get a three bedroom and I would make two the room (()) combine them into one. So , its very very big bedroom and smaller just for guest probably.
    97.664
    97.834    		-
    105.611
    110.379    		Okay so three bedroom [noise] okay specially (()) this so I can [filler]
    110.390
    110.846    		-
    111.123
    116.525    		 [filler] when I get the search for you of course maximize the relevant answers.
    116.543
    116.691    		-
    116.992
    125.540    		 [filler] three bedrooms and in terms of property type [filler] are you found when houses (()) for the flats, the bungalow. [filler] what's sort of
    124.690
    131.376    		(()) there for not a bungalow [filler] but you know I am I am looking for something [filler]
    127.572
    129.669    		Not a bungalow okay not a bungalow
    131.592
    131.770    		-
    132.668
    135.518    		A little bit more modern I would say.
    136.292
    139.781    		Okay and in between flat and house any preference sir sir.
    140.306
    140.675    		-
    141.032
    143.679    		 [filler] No preference [filler] but
    143.638
    144.056    		Okay
    144.073
    151.532    		Low low low maintenance I would say right so I don't want to be very very big house I want something small but
    146.179
    147.467    		Low maintenance yeah.
    152.281
    156.084    		excuses the (()) position here so small (()) you know what I mean
    154.860
    155.204    		 [filler] [filler]
    156.574
    156.872    		-
    157.127
    167.025    		 Small, but big. Yes, I understand exactly what you're referring to. And in terms of sort of just further options, this is just quick and
    161.562
    162.007    		Great
    167.573
    170.139    		quick filters for my [filler] next search.
    170.102
    170.620    		-
    170.794
    177.876    		 [filler] Do you want [filler] with parking, [filler] with a garden, are those things that excite you or unnecessary?
    177.074
    179.199    		Yeah I would need at least
    180.233
    184.288    		probably, I haven't decided that I'm going to keep all the cars at the properties, but
    184.258
    184.979    		okay yeah
    184.263
    184.544    		-
    184.830
    187.181    		 [filler] let's say I would keep maybe
    187.204
    187.405    		-
    187.717
    193.241    		let's say to keep it simple, I know London is complicated, one parking spot would be ideal.
    193.887
    202.346    		One parking spot, okay, excellent. And in terms of price, what is sort of the house the range we're looking at here, sir?(())
    199.973
    200.907    		-
    201.568
    201.828    		-
    201.996
    207.525    		Well, I would say the whole investment portfolio is about converted into pounds.
    207.536
    207.781    		-
    208.008
    212.133    		We're talking about around ten, that's for all properties.
    208.741
    209.092    		-
    212.717
    213.020    		-
    213.151
    213.681    		Okay.
    214.478
    214.669    		-
    214.686
    217.199    		Ten million okay [filler] ten million right, obviously. [laugh]
    217.258
    218.366    		Yes, yes exactly.
    217.467
    218.068    		-
    218.877
    220.449    		 [filler] okay, so [filler]
    220.324
    220.912    		-
    220.907
    234.631    		and in terms of post, [filler] sorry, [filler] postcode, look, I mean, I'm not sure, obviously, I'm not sure how much of London you're aware at the moment. Do you want more central, are you looking sort of suburban [filler] postcodes?
    235.044
    235.925    		-
    235.073
    239.084    		Well, what's the what's the big round thing that you guys have there?
    240.348
    241.996    		The big round thing, I think,
    242.383
    246.120    		I think you might be referring to the London Eye. The London Eye? Yeah, the London Eye.
    244.472
    251.162    		Yeah maybe maybe that yeah (()) is this possible [filler] (()) don't have to be a front view but like
    247.074
    248.520    		Oh, okay. Yeah,
    248.854
    249.697    		-
    251.252
    253.056    		 [filler] yes yes yeah
    251.566
    253.168    		any kind of view, and that would be great.
    254.050
    255.205    		Okay, so
    255.967
    266.336    		London Eye, so <initial>SE</initial> , okay, very good. So let's just need that into the details here, <initial>SE</initial> one London. That's your postcode, if you wanna, [laugh] with the
    266.389
    266.747    		-
    266.894
    272.781    		 for London. That's good, okay, I've taken that now, okay, and then we can move them to the
    272.798
    273.105    		-
    273.321
    276.774    		second option, which was [filler] for investment, for rent, correct?
    277.208
    278.439    		Yes, rental income.
    279.343
    284.098    		Rental income, okay, and then for rental income, in terms of the parameters we're looking at,
    284.620
    288.920    		 [filler] price is at ten million, so there's a lot, well, and how are you willing [filler]
    289.326
    295.817    		willing or aiming to do the split between your rental properties, so for the (()) rental and your
    295.769
    296.124    		-
    296.336
    305.011    		[filler] residential properties, it will be a fifty-fifty, a sixty-forty, or a good old-fashioned thirty-seventy bond stock split, as they say, in the finance industry.
    305.076
    307.612    		[filler] The sixty-forty I know. [filler]
    307.528
    307.774    		-
    308.153
    310.197    		I would say something,
    310.617
    310.872    		-
    311.105
    312.911    		you know, I want my house to be
    313.723
    319.233    		the the the most prominent asset of my portfolio, so
    319.244
    319.451    		-
    319.670
    328.898    		I would shoot about, let's say, what you said, the thirty-seventy, but the seventy wouldn't be one property, maybe two or three.
    324.894
    325.254    		-
    329.588
    339.197    		Two or three, perfect, okay. We can definitely sum that up for you, sir. [filler] Just one more question for the rental property, in terms of location.
    339.244
    339.482    		-
    340.451
    344.401    		Obviously, oh my god rentals are not gonna live there, but do you want to be sort of
    345.095
    353.117    		within thirty minutes to access it. If you one day want to sort of just check on it, or something like that, as a landlord, or it doesn't really matter, the distance is.(())
    350.189
    350.492    		No,
    351.182
    351.569    		No,
    352.415
    355.175    		No, I'd probably get a property manager, to be honest.
    355.711
    357.230    		You'll get a property manager, okay.
    357.175
    357.511    		Yeah,
    357.237
    358.028    		-
    358.050
    359.156    		So okay.
    359.930
    362.500    		So that's that, so Dan will just need some [filler]
    362.420
    363.057    		-
    363.033
    368.774    		quick details from you here, just to make your profile here with us at the Remax agency here in London.
    369.456
    373.557    		 [filler] So for starters, [filler] just the quick, just the full name and email, sir.
    374.317
    374.572    		-
    374.713
    377.192    		Yeah, so it's gonna be <PII>Jonathan</PII>
    377.620
    378.230    		<PII>Tabu</PII>
    379.511
    383.569    		<PII>Jonathan Tabu</PII> How do you write your [filler] surname, sir, sorry.
    381.483
    382.103    		-
    383.771
    385.411    		thank you And the
    386.274
    388.879    		The Email would be
    389.362
    391.286    		<PII>Jonathan Tabu at gmail dot com</PII>
    391.975
    400.312    		So <PII>Jonathan Tabu at gmail dot com</PII> And then contact number, so a number we can contact you on, a phone number, that is.
    400.500
    403.350    		Can I just leave my email please, I don't monitor my phone that much.
    403.120
    409.321    		You don't want any, okay, that's absolutely fine, sir. It was just to get the profile done, okay.
    405.911
    406.605    		-
    409.879
    411.944    		And the rest we'll already have the information.
    412.482
    416.192    		And no wife at the moment, [laugh] shall we say.
    415.105
    415.557    		-
    415.682
    416.677    		-
    416.639
    420.641    		And I'm assuming no children at the moment as well, sir? Or was there any activity? Yes
    419.007
    419.266    		-
    419.584
    423.324    		Yes, but they won't be involved, you know, we don't have to consider them for anything.
    423.672
    433.016    		Okay, no involvement of the children. And here at Remax, we have, [filler] well, it's not a crazy sort of utility function, but in, in
    433.069
    433.247    		-
    433.562
    445.223    		for our profiles, we can have a sort of a second account holder, if for any reason, [filler] you want to delegate maybe to your property manager, perhaps too early. But if you want to a friend, if you want to access sort of just
    445.708
    456.725    		your account here with us, or is there something that doesn't interest you at all? We call it the sort of a second account holder, but he doesn't have any right to do anything, it's just sort of to just access your account [filler] in case of
    455.754
    455.875    		-
    456.004
    457.653    		Yeah, that's for my mother, yeah.
    458.387
    460.718    		Okay, you want to put your mother, of course. So I'll just need her
    461.175
    464.185    		full name and an email as usual.
    465.365
    467.132    		Yeah, so her full name is
    467.533
    468.262    		<PII>Clara</PII>.
    469.598
    471.161    		<PII>Clara</PII> yeah.
    470.161
    470.526    		-
    470.927
    472.759    		<PII>Clara Santos</PII> [noise]
    471.444
    471.723    		-
    473.112
    473.908    		-
    473.795
    476.879    		<PII><initial>SA</initial> Santos</PII> perfect. And what's her email?
    475.223
    475.583    		-
    475.584
    475.986    		yeah
    475.987
    476.269    		-
    477.314
    478.663    		Gmail as well,
    479.262
    482.634    		And (()) Gmail (()) <PII>at gmail dot com</PII>
    482.677
    482.872    		-
    483.072
    486.444    		And does she have a full name her full name, phone number your mother?
    483.769
    483.865    		-
    487.471
    491.233    		She does, but I'll be honest, I can't find it at the moment, so let's just leave that behind.
    490.600
    496.836    		You cannot find it, okay, perfect. So that's that's perfect for this end of the [filler]
    496.733
    497.358    		-
    497.672
    500.156    		of the file, that's not done.
    500.217
    500.359    		-
    500.759
    503.634    		And then in terms of oh please please.
    501.172
    507.088    		quick quick question what's What's the the turnaround time you know [filler] I I I'm moving around New York
    505.600
    505.937    		-
    507.105
    507.295    		-
    507.572
    508.064    		 [filler]
    509.353
    516.144    		I would say by the end of the summer. So September, September want to be living in London. Is that possible?
    511.004
    511.875    		-
    511.942
    513.235    		By the end of the summer, yeah.
    513.796
    513.889    		-
    516.432
    529.884    		That is absolutely possible, sir, yeah. Here at the Remix, we like to bite ourselves. You have a motto that says, Godspeed, but only speed. And we will provide the services for you and the fastest stream possible. [noise] And we can get it done,
    518.197
    518.552    		okay,
    525.043
    525.172    		-
    526.000
    526.250    		-
    529.951
    535.346    		turn around two to three weeks if we're really on it. So if you get everything, everyone involved, obviously a bit more pricey.
    535.346
    535.682    		-
    535.918
    545.149    		Four to five weeks with the old slower turnaround, but still, you know, beating our competition by around two or three weeks turnaround speed. [laugh] That's where we're headed again here at Remix.
    540.649
    540.769    		-
    543.124
    544.076    		Okay, great.
    545.263
    546.267    		[noise] great great
    545.278
    545.763    		-
    545.854
    548.551    		Any any other questions you have for me here, sir, today?
    548.759
    554.754    		Yeah, I would assume that you guys only take payment in [filler] British pounds?
    553.796
    553.956    		-
    554.447
    555.267    		-
    556.072
    567.168    		That would be very much correct, sir. We only accept <initial>GBP</initial> [filler] obviously, [filler] did you mention maybe it was you or my previous caller? He was working at the Western Bank. Maybe I'm confusing.
    567.798
    570.000    		Was it you, sir? That was you. okay yeah (())
    567.865
    572.692    		Yeah Yeah, (()) I work I work at Tesla, not the Western Bank.
    570.187
    570.278    		-
    573.095
    575.113    		Okay. So (()) yeah now (())
    575.730
    589.942    		was having an interesting call. I'll just summarize it very briefly. But he was basically talking about the hedging he was doing with the with the with the dollar and and so basically forex hedging with the dollar and the pound. And now that there's, well, there's a bit of a speculative boom that the pound will go up
    590.292
    590.413    		-
    590.379
    598.464    		and there's many, many, many, well, thousands of long contracts on the pound. So, you know, it's expected to go up. But anyway, [filler] yeah, we only accept the pounds.
    597.346
    601.099    		Okay, (()) I'll probably hurry up with the transaction then.
    598.884
    599.427    		 [laugh]
    601.495
    604.572    		Yes, sir. That will be better for you. [laugh]
    601.576
    601.875    		-
    603.205
    604.259    		Okay, perfect.
    604.792
    610.980    		 [filler] So yeah, I'll wait for the house that you send over to my email address and we'll speak soon. Yeah,
    605.489
    605.875    		-
    607.581
    607.918    		-
    608.759
    608.850    		-
    611.375
    614.325    		Yeah, we'll speak soon. Alright. see you sir. Bye, bye. Bye.
    612.466
    613.250    		Thank you very much.
    613.913
    614.471    		Bye, bye.

    Dataset Demographics

    Details Headline

    Language

    English

    Language code

    en-gb

    Country

    UK

    Accents

    English - East and C,...more

    Gender Distribution

    M:60, F:40

    Age Group

    18-70

    Audio File Details

    Details Headline

    Environment

    Silent, Noisy

    Bit Depth

    16 bit

    Format

    wav

    Sample rate

    8khz & 16khz

    Channel

    Stereo

    Audio file duration

    5-15 minutes

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