Retail & E-commerce Call Center Speech DatasetsAbout Gradiet Line

Unlock the power of real-world customer interactions with our Retail & E-commerce call center conversation speech data. Spanning multiple languages, these audio datasets capture the nuances of customer service interactions for Retail & E-commerce domain which includes inquiries, questions, promotions, sales, service requests, issues, feedback, and complaints.

This Retail & E-commerce call center speech datasets include audio recordings of both inbound and outbound calls with positive, neutral, and negative outcomes, reflecting real-world scenarios. It also includes accurate transcriptions, ensuring precise alignment with the audio, and detailed metadata, providing valuable context and insights.

Leverage these ready-to-use datasets to train and fine-tune your Automatic Speech Recognition (ASR), Conversational AI, Customer support, and Contact center models specific to Retail & E-commerce domain.

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Highly insightful Call Center Speech Data for Retail & E-commerce Domain!

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