Call Center Conversation Speech Datasets

Unlock the power of real-world customer interactions with our diverse collection of high-quality call center conversation speech data. Spanning multiple languages and domains, these audio datasets capture the nuances of customer service interactions, including inquiries, questions, promotions, sales, service requests, issues, feedback, and complaints.

Our call center conversation speech datasets include audio recordings of both inbound and outbound calls with positive, neutral, and negative outcomes, reflecting real-world scenarios. It also includes accurate transcriptions, ensuring precise alignment with the audio, and detailed metadata, providing valuable context and insights.

Leverage these ready-to-use datasets to train and fine-tune your Automatic Speech Recognition (ASR), Conversational AI, Customer support, and Contact center models.